Ukraine’s rail operator has opened 97 round-the-clock “Points of Resilience” at railway stations, serving nearly 360,000 people this winter, with dozens more locations set to open nationwide.
A total of 97 “Points of Resilience” are now operating at railway stations across Ukraine, providing vital support to thousands of people during January’s severe cold weather, according to the national rail operator Ukrzaliznytsia.
The facilities, located at major railway stations, operate 24 hours a day and are equipped with backup power supplies, stable communications, drinking water and hot tea. Since the start of winter, nearly 360,000 people have used the services, with the highest attendance recorded after January 9, during a period of particularly low temperatures.
Ukrzaliznytsia said it is preparing to open an additional 50 Points of Resilience at smaller stations and hubs in the Kyiv Oblast, Kharkiv Oblast, Odesa Oblast, Lviv Oblast and Dnipropetrovsk Oblast.
Special attention is being given to families travelling with children. At 40 railway stations, dedicated family areas have been set up where parents can feed and change infants, while older children can play board games or take part in drawing and creative activities.
Mobile support: resilience wagons and Food Train
In addition to stationary facilities, Ukrzaliznytsia has deployed mobile solutions to support communities in areas most affected by outages and cold weather.
So-called “Resilience Wagons” are already operating in Brovary, Fastiv, Boryspil and Vasylkiv. In the coming days, additional wagons are set to be deployed in Irpin, Bucha, Vyshneve, Boiarka and Borodianka.
Ukrzaliznytsia is also extending its support beyond Ukraine’s borders. Two special resilience wagons are scheduled to be sent to Chełm, where the local railway station is currently closed for renovation. The wagons will provide warmth and shelter for passengers waiting for trains to Ukraine during winter conditions.
In the Kyiv region, the company is preparing to deploy a Food Train — a mobile train-kitchen designed to provide hot meals to thousands of people in emergency situations.
Where to find help
Passengers can access Points of Resilience at any major railway station across the country. For information about the location of mobile resilience wagons, travellers are advised to contact station staff or on-duty railway personnel.
As winter conditions persist, Ukrzaliznytsia says the programme remains a key element of national resilience efforts, offering warmth, connectivity and basic support to those who need it most.
