Shangri-La and Klook Announce Strategic Partnership

Klook, a world leading travel activities and services booking platform, and Shangri-La Hotels and Resorts, Asia Pacific’s leading luxury hotel group, today announced a global strategic partnership that will enable hotel guests to directly access the world’s best activities to enhance their hotel and destination experience. With this partnership, Shangri-La can provide more differentiated experiences and benefits important to guests and Golden Circle members, including earning and redeeming Golden Circle Award Points from local experiences and at over 500 restaurants and CHI, The Spa within Shangri-La. Klook’s expertise in meeting the needs of the “on-the-go”, tech-savvy, millennial traveller will complement Shangri-La’s offerings and help define a new model of creating one’s own journey.

Klook and Shangri-La will initially collaborate on the following:

Klook Concierge: In December 2018, Shangri-La Hotel, Bangkok; Shangri-La Hotel, Singapore and Kowloon Shangri-La, Hong Kong will be the inaugural hotels to debut the Klook Concierge service.

Guests can discover and book Klook experiences throughout their stay via a tablet at the hotel concierge, even at the last minute, and redeem via a QR code or e-voucher. In addition, Shangri-La’s Golden Circle members can earn Golden Circle Award Points for each experience booked through the Klook Concierge.

To mark the partnership launch, Shangri-La will offer Golden Circle members 100 Golden Circle Award Points on every booking on the Klook Concierge, while Klook will offer a platform-wide discount of 5% on its experiences until 28 February 2019.