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Ukraine’s E-Governance App Diia in Other Countries

The U.S. hopes to replicate the success of an e-governance app Diia used in Ukraine in other countries, USAID Administrator Samantha Power told Axios on the sidelines of the World Economic Forum’s annual meeting.

Ukraine is willing to share its approach and technology with other countries, and USAID plans to begin discussions with countries about potentially using Diia as a template to build their own apps.

Estonia launches mRiik application based on Diia. One of the most digitized countries in the world is adopting Ukrainian technologies and experience in the digitization of public services.

mRiik launches to testers in February. The full launch is planned for mid-2023.

Diia is a mobile app, a web portal and a brand of e-governance in Ukraine. Launched in 2020, the Diia app allows Ukrainian citizens to use digital documents in their smartphones instead of physical ones for identification and sharing purposes. The Diia portal allows access to over 50 governmental services.

The Ministry of Statistics notes that as of last month, almost 18.5 million people – a significant part of the adult population – used the latest version of Action.